WhatsApp Bot & Lead Qualification Funnel
Click-to-WhatsApp ad automation with real-time sales handoff
Go through the funnel
Answer like a customer from an ad and watch the bot qualify you and update the CRM in real time.
- Client
- Gignaati
- Service
- AI Chatbots & Agents
- Outcome
- WhatsApp enquiries collected, tagged and routed to sales with a human handoff.
- Stack
- Python, FastAPI, WhatsApp Business API
The challenge
Ad leads were landing in WhatsApp faster than the sales team could reply, and without any qualification the team couldn't tell serious buyers from browsers.
What I built
A custom WhatsApp conversational engine and full WhatsApp Business setup, connected to Meta Click-to-WhatsApp ads. The Python/FastAPI backend receives Meta webhooks, collects names and emails, offers budget-tier quick replies (Under ₹50k, ₹50k–₹1L, Above ₹1L), tags profiles in the CRM and hands the chat to a sales rep with an automatic 24-hour bot pause.
What was delivered
- WhatsApp Business integration
- FastAPI webhook handler & async router
- Interactive enquiry and budget-selection buttons
